Delivery information

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Delivery Information


Our delivery charges are £3.99 for orders up to 1kg in weight with Royal Mail 1st Class or you choose Royal Mail Signed For 1st Class for £4.99. Orders between 1kg-5kg are £6.00 are also sent via Royal Mail

We also offer free delivery on orders over £50.

Damage in transit / Missing items

Goods must be checked at the place and time of delivery and you must notify us of any transit damage or shortages or of any complaint immediately and in any case within 5 working days from the delivery date otherwise the items will be deemed to have been accepted.

Our liability for short delivery is limited to making good the shortage. If items are faulty, we will replace them within 30 days of their return to us and we will pay the delivery costs.

Limitation of liability

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions, if the delay or failure was due to any cause beyond our reasonable control. Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any economic loss, which term shall include loss of profits, business, revenue, goodwill or anticipated savings or any special, indirect or consequential loss in connection with the supply of the items.

It is not the responsibility of Wag N' Walk Boutique once the items are sold and accepted by the customer, should any injury occur through the use of the items.